Acceptance and eligibility
These Terms of Service (“Terms”) govern your use of the Air Valentine Heating & Air Conditioning website. By accessing or using the website, you agree to these Terms and the Privacy Policy. If you do not agree, please do not use the website.
The website is intended for people who can legally arrange HVAC service for a property. You must be at least 18 years old or acting with the authorization of a responsible adult or property owner to request service or approve work.
Website information is preliminary
Website content is provided for general education and service planning. HVAC conditions vary by property, equipment, installation, access, code requirements, load, and field findings. Content on this website is not a diagnosis, binding estimate, engineering design, or promise that a particular service or product is appropriate.
Air Valentine may update or remove website content, service descriptions, availability, price ranges, promotions, and service areas without notice. Typographical, photographic, and technical errors may be corrected when identified.
Contacting us and scheduling service
A website interaction, prepared email or text, voicemail, social-media message, or other inquiry does not by itself create an appointment or require Air Valentine to accept a job. Service is scheduled only after Air Valentine confirms the date, time, address, scope, and applicable charges.
You agree to provide accurate contact, property, access, and system information and to update Air Valentine if conditions change. Carrier message and data rates may apply to calls and texts. Consent to communicate about an inquiry is not consent to unrelated marketing.
No emergency dispatch: This website is not monitored as an emergency service. Do not rely on a website request for a gas leak, carbon-monoxide alarm, fire, electrical hazard, or other immediate threat.
Proposals, approvals, and service agreements
Any actual HVAC work is governed by the estimate, proposal, work order, invoice, financing documents, warranty terms, or other written agreement issued for that job. Those job-specific documents control if they conflict with general website content or these website Terms.
Scope, equipment, exclusions, permits, scheduling, payment milestones, change orders, cancellation, warranties, and customer responsibilities depend on the written job documents. Additional work or concealed conditions require customer approval as described in those documents and applicable law.
Pricing, payments, and financing
Website prices and ranges are planning information only unless a current written proposal expressly states otherwise. Final pricing may change based on diagnosis, equipment selection, efficiency, capacity, access, electrical or gas work, ductwork, drainage, structural conditions, permits, taxes, code requirements, market conditions, and other job-specific factors.
Payment terms are stated in the applicable invoice or agreement. Financing is offered, if available, through independent providers and is subject to their application, credit approval, rates, fees, and terms. Air Valentine does not guarantee approval or a particular financing result.
Acceptable use
You may not use the website to:
- Violate law or the rights of another person;
- Submit false, fraudulent, abusive, or misleading information;
- Probe, disrupt, overload, or interfere with the website or hosting;
- Introduce malicious code or attempt unauthorized access;
- Scrape or republish content at scale without permission; or
- Impersonate Air Valentine, Arthur Lozano, or another person.
We may restrict access when reasonably necessary to protect the website, business, customers, or others.
Ownership and permitted use
The website’s branding, photographs, copy, design, graphics, and other original materials are owned by or licensed to Air Valentine and are protected by applicable intellectual-property laws. Third-party names and marks remain the property of their respective owners.
Air Valentine grants you a limited, revocable, nonexclusive right to view and use the website for personal or internal business evaluation of its services. No ownership rights are transferred.
Third-party content and services
Facebook posts, manufacturers, financing providers, maps, carriers, and other third-party content or links are provided for convenience. Air Valentine does not control and is not responsible for third-party availability, security, accuracy, policies, products, or services. Your use of them is governed by their terms.
Website disclaimers and limitation of liability
To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of uninterrupted availability, error-free operation, completeness, merchantability, fitness for a particular purpose, or noninfringement. Nothing here limits an express written warranty included in a signed job-specific agreement.
To the fullest extent permitted by law, Air Valentine will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from website use, inability to use the website, or reliance on general website content. These Terms do not exclude rights or remedies that cannot lawfully be waived.
See the Legal Disclaimer for important HVAC safety, pricing, performance, testimonial, and warranty qualifications.
Texas law, changes, and contact
These website Terms are governed by Texas law, without regard to conflict-of-law principles. Subject to any nonwaivable law or job-specific written agreement, disputes concerning only the website will be brought in a court of competent jurisdiction in Bexar County, Texas.
If a provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. We may update these Terms by posting a revised version and changing the “Last updated” date; continued website use after posting means the revised Terms apply to later use.
Questions about these Terms may be directed to Air Valentine Heating & Air Conditioning at 210-889-9585.